Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I reached out to Appliance Care Houston to go to my mother’s house to inspect the electric she has because it was not working. Alex was the technician that went to complete the inspection of my mother’s electric range and was very patient well mannered and most important he was on time. Alex completed the inspection of the electric range. He was able to email me the estimate immediately after his inspection, I HIGHLY recommend Appliance Care Houston, they were absolutely AWESOME!!!!!! ~ Mariaelena J
Alex was very efficient and courteous. He came as soon as the parts came in. Spent several hours dismantling the fridge. It was very expensive but the Dacor fridge is very expensive and to fix the condenser and coil costs alot. We unfortunately didnt purchase the fridge, which was only 6 years old so Dacor wouldn't honor the 10 year warranty. Thank you Appliance Care for taking such good care of us!! ~ Bonnie W
Alex was extremely knowledgeable, professional & most importantly HONEST. He came in took my dryer apart inspected and immediately found the issue. The $75 diagnostic turned into $100 because he had to take apart the motor. That's fine. My appt was set between 4-6pm he arrived at 4:45pm. Will definitely Recommend. Thank you & God Bless. ~ Sadonia H
The gentleman that fixed my stove was very professional, and kind. He explained the reason the stove no longer worked hot enough. He explained that he would have to order parts and would be returned soon. He did come back to my home and fixed my oven quickly. I appreciated that very much. God Bless! ~ Wilma H
Alex was very professional and took care of our broken dishwasher right away. He diagnosed the problem in minutes and explained how he would repair it. He did a great job communicating with us about the status of the part he ordered. Would recommend his services to anyone needing appliance repair! ~ Keefe A
He was very helpful, he knew what was wrong with my fryer immediately. He’s respectful and personable, answered all the questions I asked and came ready with supplies for the job. I will use them all of the time!! Thank you so so much! ~ Sandra E
This company worked me into their schedule on same day I called. I couldn’t be more pleased. Excellent, professional service. Alex was very thorough and went beyond the service I needed by explaining & cleaning my dishwasher filter. ~ Debbie L
Alex is super skilled and knowledgeable. He is also hard working and trustworthy. I have used his service multiple times, and I've always satisfied with his service. I wouldn't go for anyone else. Highly recommend him to everyone! ~ Young W
Appliance Care of Houston did an amazing job. My dishwasher was no easy task but they went to my home and made every adjustment that was needed. Super happy with the results!!! ~ Angie H
Alexy was great. We needed a replacement part and he went to Lowes and got it for us. He was dot on time. I highly recommend Appliance Care of Houston. ~ phani g
The team handled my work order most expeditiously. Alex was punctual, professional and worked quickly. ~ Mike D
5 star all the way, quick, efficient, great service at a fair price. Highly recommended to all for appliance repair. ~ Kent A
Alec was incredible! He has done great work for my parents. From washing machine to kitchen sink faucet, he has done great work! Thank you! ~ Lenoir R
The belt in my dryer broke. Alex arrived on time, was polite, and took care of the job in about 15 minutes. I recommend. ~ Neeko K
Alex diagnosed the problem with my Kenmore washing machine, and he fixed it asap. Very professional, friendly, reasonably priced! ~ M T
Alex was great. He fixed my washing machine the day after I called right on time of appointment. Also sent text messages to confirm on his way ~ Tim Y
Awesome to do business with. Technician was great, friendly and fast to get my washer working again. ~ Cindy S
Great service. Fixed my refregarator at the same day and for reasonable money.Defenetly will recommend 👌 ~ Oleksandr P
The best company I have ever been used! The technician was respectful and knowledgeable. I definitely recommend this company ! ~ Serhiy M
They came on time and resolved the problem with my dishwasher without having to come back ~ Oladipo M
Great service, honest, and same day service. Alex is upfront and doesn’t try to sell you anything. ~ Jessica B
He was very fast and professional. This guy knows his stuff! ~ luke b
Alex was on time, very efficient and very good at his job. We’re very happy with his company. ~ John L
Very knowledgeable Of issues related to Appliance Repair ~ Michelle B