Clients reviews about Appliance Repair and Care of Houston

I had a great experience with Appliance Care of Houston. Alex came out to inspect my LG refrigerator and, after a thorough evaluation, honestly told me there was nothing wrong with the appliance. He explained that the issue may have been caused by the door being left open, which led to some defrosting. What impressed me most was his professionalism and integrity. Rather than trying to sell me an unnecessary repair, he was upfront and honest. He even took the time to fix the refrigerator door handles without being asked. It’s refreshing to find a company that is trustworthy, knowledgeable, and focused on helping the customer. I highly recommend Appliance Care of Houston and especially Alex for reliable appliance service. ~ Enedith S

Alex was fantastic! Had a new washer and dryer installed a couple of weeks ago and the installers did a lousy job, actually installed them backwards and didn’t even connect the steam function on the dryer so I didn’t want them back. Called Appliance Care and Alex came the next day. We needed a new gas line to move the dryer to the proper position. Got the line and Alex came the next day, a Sunday, and got everything hooked up properly, leveled the machines and made sure everything was working properly. The service was excellent and the price extremely reasonable. My new “go to” for any work. Thank you ~ John M

Alex was great. Came out exactly on time and replaced the icemaker promptly. It turned out that the replacement piece he installed leaked just as had the one he replaced. I called him right away and told him the problem. He reordered the part immediately (he explained it wasn’t currently in stock at the local whse) and came back as soon as the part came in, about 2 days later. No charge, as I expected. The new icemaker works perfectly! I highly recommend that you call Alex, Appliance Care of Houston. He is really, really good at his job and a great guy as well. He worked on my fridge, but he repairs all types of appliances. ~ Nancy C

Called them at 10:32 pm to leave a message. Surprisingly a woman answered and set up a next day repair. Alex came and repaired my LG washers drain pump. Awesome service and Alex was very friendly! Will definitely use again! Used them again January 12th 2026 for another repair on a valve in same washer and Alex was prompt arriving right at the scheduled time! Great experience with them because he stayed after the repair and cleaned my washer running a cycle to make sure everything was working. Use them for everything from now on. Barry Gresham ~ Barry G

This company goes out of their way to help you with all of you Appliances! Doesn't matter what time of day Alex is always there to save the day!! I have 2 little one's and my control boards have went out in my washer, fridge and multiple appliances in my house. This company is who you want to be apart of to help you with your Appliance needs!! If I could give Alex 20 stars I would! He has helped me and my family Navigate this crazy Appliance world we are living in!! They are the best company I've found so far!! ~ Tiffany K

I called at 9pm after seeing they were open till 10pm just hoping to schedule an appointment for the following day. Alex decided to show up same night I called at around 10:30 and immediately got to work. Alex was very knowledgeable and knew what he was doing. Unfortunately our fridge had many other issues and was too far gone and was unable to be repaired. Giving a 5 star review for the amazing service being that it was so late in the night. Would definitely return in the future! ~ Austin T

I reached out to Appliance Care Houston to go to my mother’s house to inspect the electric she has because it was not working. Alex was the technician that went to complete the inspection of my mother’s electric range and was very patient well mannered and most important he was on time. Alex completed the inspection of the electric range. He was able to email me the estimate immediately after his inspection, I HIGHLY recommend Appliance Care Houston, they were absolutely AWESOME!!!!!! ~ Mariaelena J

Scheduling was easy included a through understanding of the problem I was having and the solution needed. The actual repair process was quick and efficient. The tech arrived, Accessed the problem and he had all parts needed. So he advised me of the cost and quickly repaired my oven. He cleaned up behind himself. Perfect from initial contact with this company to completion of repair. Payment was seamless. ~ Myrtle B

Alex was very efficient and courteous. He came as soon as the parts came in. Spent several hours dismantling the fridge. It was very expensive but the Dacor fridge is very expensive and to fix the condenser and coil costs alot. We unfortunately didnt purchase the fridge, which was only 6 years old so Dacor wouldn't honor the 10 year warranty. Thank you Appliance Care for taking such good care of us!! ~ Bonnie W

My refrigerator/ freezer stopped working so I called Appliance Care of Houston. Alex came out the same day, showed up on time, and was able to figure out the problem in 10 minutes. He found a replacement part and got my fridge working again quickly, all at a very reasonable price. Great work and I will definitely use this company again for any future appliance repairs! 👍 ~ Tracey O

Was having problems with my dryer seal, and contacted the company to tend to it. Alex came out and assisted. A few days later I ran into another problem and he didn't hesitate to return, which I really appreciated without me having to ask him. He was honest about everything and did everything he could. Were still up and running as we should. He was great! Thanks again for your services 😊 ~ Tiffany S

5 Stars We had a great experience with Appliance Care of Houston! Our technician, Alex, arrived right on time and was professional, efficient, and very knowledgeable. He diagnosed and repaired our refrigerator, and within about 45 minutes, the entire unit was working like new again 😊 I truly appreciated his expertise and would absolutely recommend this company to friends and family. ~ Rachelle B

My oven went on me on a Saturday night as I was cooking. I called Appliance Care of Houston on Sunday morning around 8:45am and Alex was at my door by noon. He immediately addressed the issue and repaired my oven in less than an hour. I definitely recommend reaching out to this company with any appliance repairs. Thanks to Alex, I didn't have to purchase a new oven. ~ Tennille Y

Alex was great. We coordinated a time for him to come troubleshoot and he showed up when he said he would. Told me the problem and told me the cost to fix while being transparent about the price of the part. Told me when he expected the part and came back the very next day to install it. 10/10 would recommend and have definitely found our appliance repair person. ~ Suzanne T

I have the pleasure of knowing Alex for many years. He is outstanding! Alex is a person of high integrity, loyalty, and reliability. He is trustworthy and always fulfills his commitments. His work is thorough and precise, and he always strives for excellence. Alex is also a team player who is willing to go the extra mile to support his colleagues. I highly recommend Alex without reservation. ~ Alex P

The technician came to my house about four days ago. He fixed my dryer after that. My washer was really messed up. He fixed it too. He’s fast service within 30 minutes. He was at my house. He did the job. I really recommend him very honest hard worker and if I need anything else, I will only call him because honesty is everything. ~ Sebastian P

Alexey knew exactly how to efficiently fix the problem of the ice freezing under the deli tray of my Samsung refrigerator. Thank goodness all it needed was a hour of maintenance cleaning. I would refer this company to other people and highly recommend that they ask for Alexey as their service technician. ~ Pat L

Called Appliance Care of Houston and described my issue with a KitchenAid refrigerator/freezer. The freezer was working but the refrigerator and the ice maker were not. The technician quickly identified the problem and had to order a part. The next day the part was installed and the refrigerator is operating perfectly. ~ David R

Outstanding! Our clothes dryer had been down a week. Appliance Care disassembled the unit, replaced needed parts and cleaned the inside of the dryer. Within an hour and a half, the dryer was working and had hotter output than previously. I would recommend these folks for your appliance repairs, for sure. ~ Tom D

Alex was extremely knowledgeable, professional & most importantly HONEST. He came in took my dryer apart inspected and immediately found the issue. The $75 diagnostic turned into $100 because he had to take apart the motor. That's fine. My appt was set between 4-6pm he arrived at 4:45pm. Will definitely Recommend. Thank you & God Bless. ~ Sadonia H

The gentleman that fixed my stove was very professional, and kind. He explained the reason the stove no longer worked hot enough. He explained that he would have to order parts and would be returned soon. He did come back to my home and fixed my oven quickly. I appreciated that very much. God Bless! ~ Wilma H

Alexy communicated well, arrived when scheduled, and made the needed repairs. Over the year he has helped with our refrigerator, stove top, and washing machine. I am grateful for someone who is knowledgeable and dependable. We will use them again. ~ Laura S

My daughter called and right away they answered... They came right away and the guy was very friendly and fixed our freezer and right away started working again ... If yall looking for a technician to fix yalls electrónics this is your to go to guy!. ~ Leticia S

If you need any repairs done, this is the place to call. Ask for Alex!!!! He was at my home before the designated time and was very professional. Diagnosed the problem immediately and my dryer was fixed within 30 minutes. Highly recommend Appliance Care of Houston. Alex is your guy to get it done. ~ Linda K

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